Process

How it works

Four steps from first attendance to ongoing retest discipline — the pattern facilities buyers expect from a compliance contractor.

Film

A morning on site

From induction to retest reminders — the four-step pattern facilities buyers expect from a compliance contractor.

Process film · arrival → tags → register → retest · ~54s
Register UI

Tablet highlight

Watch next-due dates and pass chips scan — the asset register moment, animated for FM buyers.

Alpha Register
AssetStatusNext due
Office kettle · Class IPassMar 2027
Workshop drill · Class IIPassSep 2026
Extension lead · Floor 2FailRetest
Exit luminaire · LobbyPassJun 2027
RCD board · Plant roomPassDec 2026

On-site visit

We attend at an agreed window. Site induction, SWMS and escort requirements are followed. Equipment is identified by class and environment with minimal disruption to live operations.

Tags

Visual inspection first. Electrical tests on a calibrated PAT where appropriate. Durable pass tags show test date and retest date. Failed items receive an out-of-service tag and are isolated from use.

Register

Outcomes are recorded — item identity, result, dates — so you have an audit-ready register. Fail lists with location notes go to your site contact the same program cycle.

Retest reminders

Next-due dates drive retest reminders before intervals slip. Intervals follow AS/NZS 3760 Table 2.4 guidance and applicable state regulations — not a single invented national mandate.

Fail / out-of-service

Honest fail process

Out-of-service tags protect people and contracts

On the floor

What happens when an item fails

Failed equipment is tagged out of service and your site contact is notified. Repairs that constitute electrical work sit with appropriately licensed workers — we do not blur that line.

  • Red / out-of-service identification
  • Recorded fault for your register
  • Clear handover to your maintenance pathway
Register & reminders

Records that travel

Formats FM and HSE can forward unchanged

For FM buyers

Program management, not just tags

On-site testing is only part of the job. Multi-site scheduling, access windows, consistent report format and retest discipline are what maintenance portfolios actually purchase.

Qualify a program quote